Student insights for universities and higher education institutions

Understand student decisions.
Be the university more students choose.

See why students apply, accept an offer and enrol-and what you can do to influence each decision.

Konvolo interviews prospective, admitted and new students. It follows up on their answers and turns them into clear insights and practical recommendations.

In their own words – Perspectives we often hear

“I needed a clearer picture of the jobs the programme could lead to.”

“The course sounded interesting, but I wanted to know what studying there would actually feel like.”

“Seeing real student life on social media made me feel much more confident about my choice.”

“Talking to a student at the open day made me much more confident about applying.”

“I needed a clearer explanation of what made each university different.”

“Knowing how housing and the move would work made me feel ready to say yes.”

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Explore Konvolo

What do you need to understand?

Choose a use case, role or feature.

Before application

Find out what prospective students need online

See what is unclear, what students compare and which messages help them decide-across programme pages, social media and other digital channels.

Improve your content, channels and positioning.
Two prospective students comparing study options on a tablet

The student insight partner for recruitment teams at universities and higher education institutions

Örebro University Chalmers University of Technology Linköping University Uppsala University Molde University College Jönköping University Hanken School of Economics Oslo School of Architecture and Design University of Gävle Laurea University of Applied Sciences University of Jyväskylä Kristianstad University Copenhagen Business School

How Konvolo works

Understand why students choose your university, hesitate or go elsewhere

Konvolo follows up on students’ answers, identifies patterns and recommends actions that can increase applications, offer acceptance and enrolment.

1

Starting point

Start with what you need to learn

We define what you need to know to make better recruitment decisions.

01

Choice of programme and university

02

Alternatives considered

03

Information and channels that shaped the decision

04

Concerns and barriers before enrolment

From a focus area to deeper understanding

You set the direction Choice of programme
Question for the student

“What mattered when you chose your programme?”

The student’s answer

“The courses sounded interesting.”

Relevant follow-up question

“What about the course content caught your interest?”

Spend less time crafting the perfect survey—and stop guessing the answers in advance.

2

Collection

Invite students to respond

Share a QR code in a classroom or email a personal link to applicants and admitted students.

Students scan a QR code in a lecture hall
QR code in the classroomCollect many responses at once
3

Follow-up

The AI asks relevant follow-up questions

When a student says something interesting or unclear, the AI asks a follow-up question. You learn what is behind their answer.

20,000+ interviews 76% response rate
Respond by voice or in writing Respond in any language
Konvolo

What mattered when you chose your programme?

Student

The courses sounded interesting and the lecturers had a good reputation.

Konvolo

How did the lecturers’ reputation influence your choice?

Student

I got the impression that it would be easier to get support here.

Konvolo

Where did you get that impression?

Student

I heard it from students at an open day. I couldn’t find the same information on the programme page.

4

Insights

See what influences students’ decisions

The AI finds recurring themes and organises them into clear insights.

01 Choice of programme and university
Insight

Supportive lecturers give applicants confidence

Applicants often cite lecturers’ reputations and access to support as key reasons for choosing a programme.

Why it matters

Expected support influences the decision—not just the course content.

Backed by multiple interviewsStudent quotes
02 Alternatives considered
Insight

Reputation shapes how applicants compare universities

Some applicants favour better-known universities because they believe the name will strengthen their CV.

Why it matters

Make it easy for applicants to see your programme’s strengths.

Backed by multiple interviewsStudent quotes
03 Information and channels
Insight

Targeted school visits can have more impact than large recruitment fairs

Prospective students ask more questions during school visits and find the conversations more relevant. Large fairs often confirm what they already know.

Why it matters

The same time and budget can create more meaningful conversations.

Backed by multiple interviewsStudent quotes
04 Concerns and barriers before enrolment
Insight

Housing and concerns about fitting in can prevent enrolment

Concerns about housing, workload and fitting in can remain even after an offer is made.

Why it matters

Accepting an offer does not guarantee enrolment.

Backed by multiple interviewsStudent quotes
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Recommendations

Turn student insight into action

Konvolo turns the findings into clear recommendations for social media, programme pages, resource planning and communications with admitted students.

01 Choice of programme and university
Social media

Let students show the support they receive

Create content where students describe the supervision, feedback and support they receive.

Expected impact

Real examples of support build confidence and set clearer expectations.

02 Alternatives considered
Programme pages

Show the careers a programme can lead to

Highlight specific roles, employers and career paths to make the programme’s value clear.

Expected impact

Help applicants compare programmes on more than reputation and understand what sets yours apart.

03 Information and channels
Resource allocation

Prioritise targeted school visits over large recruitment fairs

Spend more time at schools, where student ambassadors can answer prospective students’ questions, then follow up with relevant digital content.

Expected impact

More relevant conversations reduce uncertainty and strengthen motivation.

04 Concerns and barriers before enrolment
Admissions communications

Make starting university easier

Bring information about housing, academic support, student contacts and key dates together in one place.

Expected impact

Fewer practical barriers and less uncertainty can help more students enrol and begin their studies.

Less work. More understanding.

No survey to build.
No analysis to run.

Tell us what you want to learn. Konvolo handles the rest and delivers clear insights and practical recommendations.

From interview to action

Insights you can put to work

An example based on recurring themes across student interviews.

Question

What makes admitted students hesitate before they enrol?

Insight

Concerns about housing and fitting in can remain even after an offer is accepted.

Action

Bring housing, support, student contacts and key dates together in one place.

20,000+interviews completed
76%response rate
48 hoursto launch the first interview

Pricing

All plans include unlimited users and every AI feature.

Small

€4,999 / year

  • 4,000 responses included
  • €1.50 / additional response
Learn more

Large

€19,999 / year

  • 30,000 responses included
  • €0.50 / additional response
Learn more

Trust & privacy

Student responses stay anonymous

Participants do not need to provide their name or contact details. Universities see what students think—not who said what.

GDPR All data is stored within the EU

No personal details required

Students can respond without giving their name or contact details.

Anonymity leads to more honest answers

Students can speak openly about their decisions, concerns and experiences.

Frequently asked questions

What universities usually want to know

How does an AI interview work?

A student scans a QR code and answers an opening question. The AI then asks relevant follow-up questions to understand the reasons behind their decisions, needs and concerns. This gives you deeper answers without requiring you to write every possible question in advance.

How long does it take to set up an interview?

Your first interview can be ready within 48 hours. We define what you need to learn, then set up the interview, QR codes and dashboard.

How much work is needed to analyse the responses?

You do not need to read, sort or code responses manually. The AI analyses each interview, finds recurring patterns and turns them into clear insights and recommendations. You can still review every response and ask Konrad, our AI assistant, your own questions.

Will students respond?

Timing, context and how you introduce the interview all affect participation. We help you choose when and how to ask. Sharing a QR code while students are together in a classroom makes it easy to take part and often leads to more thoughtful responses.

Are students’ responses anonymous?

Yes. Students can respond without giving their name or contact details. Universities see what students think, not who said what.

See Konvolo in action

What would you like to understand about student decisions?

Tell us what you want to learn, and we’ll show you how Konvolo can help.

Book a demo